Awards for Cardiff Castle

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesLift equipped with verbal floor announcements
  • YesLift equipped with raised floor numbers or braille numbers or letters
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities
  • YesVisitor information available in audio format

Notes

  • The Interpretation Centre is fully accessible to wheelchair users and parents with pushchairs, including the Firing Line exhibition, film presentation, café and shop. Disabled toilets are located adjacent to the café on the ground floor. The Castle Apartments are not accessible to wheelchair users or pushchairs due to the number of steps within the house. Audio Guides are available in 10 languages and include a sign-language and visually-impaired tours (in English and Welsh).

Food

  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls